Information Architecture and Experience Design
- For the Policy & Research redesign:
- Audience matrix (XLS, 245k), used to identify and assess the target audiences.
- Peer site review (DOC, 44k), comparing practices on similar websites and websites with similar audiences.
- Content sampling (XLS, 185k), used to assess the kinds and quantities of information available on the site.
- Summary assessment (DOC, 42k), used to present information gathered for the requirements phase.
- Affinity diagram (PDF, 166k), illustrating the results of the stakeholders' sort of the categories from the content sampling.
- Wireframes (PDF, 1.5 MB) based on site requirements and usability testing.
- Final topic structure for the site (DOC, 82k), developed from user feedback, closed card sorting, and one-on-one testing.
- Metadata (DOC, 40k) requirements for the content management system.
- Wireframes for the content management system (PDF, 732k).
- For the AARP.org redesign:
- Revised information architecture (PDF, 327k), showing the site map in multiple layers.
- Wireframes for the Spanish homepage on AARP.org (PDF, 419k).
- Wireframes for the About AARP area (PDF, 20 MB).
- Content migration spreadsheet (XLS, 156k), for the Spanish content.
- Task flow and wireframes for a web database query (PDF, 93k).
- Task flow and wireframes for a site presenting medical information (PDF, 273k).