Information Architecture and Experience Design

For the Policy & Research redesign:
1. Audience matrix (XLS, 245k), used to identify and assess the target audiences.
2. Peer site review (DOC, 44k), comparing practices on similar websites and websites with similar audiences.
3. Content sampling (XLS, 185k), used to assess the kinds and quantities of information available on the site.
4. Summary assessment (DOC, 42k), used to present information gathered for the requirements phase.
5. Affinity diagram (PDF, 166k), illustrating the results of the stakeholders' sort of the categories from the content sampling.
6. Wireframes (PDF, 1.5 MB) based on site requirements and usability testing.
7. Final topic structure for the site (DOC, 82k), developed from user feedback, closed card sorting, and one-on-one testing.
8. Metadata (DOC, 40k) requirements for the content management system.
9. Wireframes for the content management system (PDF, 732k).
For the AARP.org redesign:
1. Revised information architecture (PDF, 327k), showing the site map in multiple layers.
2. Wireframes for the Spanish homepage on AARP.org (PDF, 419k).
3. Wireframes for the About AARP area (PDF, 20 MB).
4. Content migration spreadsheet (XLS, 156k), for the Spanish content.
Task flow and wireframes for a web database query (PDF, 93k).
Task flow and wireframes for a site presenting medical information (PDF, 273k).