Documentation
- User-centered web process diagram (PDF, 233k), used to describe project processes to internal clients.
- Sample personas (PDF, 4.9 MB), statistically derived and used with clients in web project development.
- Simplified site map for use with clients (PDF, 159k).
- Style guide (PDF, 17.9 MB) for the currently live AARP.org design.
- Documentation of art direction process for AARP.org (PDF, 1 MB), used to show rationale for visual design changes in the current redesign.